Privacy Policy

Privacy Policy

We appreciate your interest in our online shop. Protecting your privacy is very important to us. Below we provide you with detailed information about how we handle your data.

1. Access data and hosting

You can visit our websites without providing any personal information. Each time a website is accessed, the web server automatically stores a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of the access, the amount of data transferred, and the requesting provider (access data), and documents the access. These access data are evaluated solely for the purpose of ensuring the smooth operation of the site and improving our offer. This serves, according to Art. 6 para. 1 sentence 1 lit. f GDPR, to safeguard our overriding legitimate interests in a correct presentation of our offer within the framework of a balancing of interests. All access data will be deleted no later than seven days after the end of your site visit.

Hosting services by a third party

As part of processing on our behalf, a third-party provider delivers services for hosting and displaying the website. This serves to safeguard our overriding legitimate interests in a correct presentation of our offer within the framework of a balancing of interests. All data collected during the use of this website or in designated forms in the online shop as described below are processed on its servers. Processing on other servers only takes place within the scope explained here.
This service provider is located within a country of the European Union or the European Economic Area.

2. Data collection and use for contract processing and when opening a customer account

We collect personal data when you voluntarily provide it to us in the context of your order, when contacting us (e.g., via contact form or email), or when opening a customer account. Mandatory fields are marked as such because in these cases we necessarily require the data for contract processing or for handling your contact or account opening, and without providing them you cannot complete the order and/or account opening or send the contact request. Which data is collected is evident from the respective input forms. We use the data you provide in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR for contract processing and handling your inquiries. After the contract has been fully processed or your customer account deleted, your data will be restricted for further processing and deleted after the expiration of tax and commercial retention periods, unless you have explicitly consented to further use of your data or we reserve the right to use data beyond this, which is legally permitted and about which we inform you in this statement. Deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described below or via a designated function in the customer account.

3. Data transfer

For the fulfillment of the contract pursuant to Art. 6 para. 1 sentence 1 lit. b GDPR, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the ordering process, we pass on the payment data collected for this purpose to the credit institution commissioned with the payment and, if applicable, to payment service providers commissioned by us or to the selected payment service. In part, the selected payment service providers also collect this data themselves, insofar as you create an account there. In this case, you must log in to the payment service provider with your access data during the ordering process. The privacy policy of the respective payment service provider applies in this respect.

4. Cookies and Web Analysis

To make visiting our website attractive and to enable the use of certain functions to display suitable products or use for market research, we use so-called cookies on various pages. This serves to safeguard our overriding legitimate interests in an optimized presentation of our offer in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR within the framework of a balancing of interests. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e., after you close your browser (so-called session cookies). Other cookies remain on your device and allow us to recognize your browser again on your next visit (persistent cookies). The duration of storage can be found in the overview in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and decide individually on their acceptance or exclude the acceptance of cookies for certain cases or in general. Each browser differs in how it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find these for the respective browsers at the following links:
Internet Explorer™: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies
Safari™: https://support.apple.com/kb/ph21411?locale=de_DE
Chrome™: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647
Firefox™ https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Opera™ : http://help.opera.com/Windows/10.20/de/cookies.html
If cookies are not accepted, the functionality of our website may be limited.

Use of Google (Universal) Analytics for web analysis

To the extent you have given your consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR, this website uses Google (Universal) Analytics for the purpose of website analysis, a web analytics service of Google LLC (www.google.de). Google (Universal) Analytics uses methods that allow analysis of your use of the website, such as cookies. The automatically collected information about your use of this website is usually transmitted to a Google server in the USA and stored there. By activating IP anonymization on this website, the IP address is shortened before transmission within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. The anonymized IP address transmitted by your browser within the scope of Google Analytics is generally not merged with other data from Google. After the purpose ceases and the use of Google Analytics by us ends, the data collected in this context is deleted.
Google LLC is headquartered in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Due to this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.

You can revoke your consent at any time with effect for the future by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de. This prevents the collection of data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google.
Alternatively to the browser plugin, you can click this link to prevent data collection by Google Analytics on this website in the future. An opt-out cookie will be placed on your device. If you delete your cookies, you will be asked again to give your consent.

5. Social Media Plugins

Use of social plugins from Facebook, Google, Twitter using the "2-click solution"

Our website uses so-called social plugins ("plugins") from social networks. To enhance the protection of your data when visiting our website, the plugins are integrated into the site using a so-called "2-click solution." This integration ensures that when a page of our website containing such plugins is accessed, no connection to the servers of the respective social network is established yet. Only when you activate the plugins does your browser establish a direct connection to the servers of the respective social network. The content of the respective plugin is then transmitted directly from the corresponding provider to your browser and embedded into the page. By integrating the plugins, the providers receive the information that your browser has accessed the corresponding page of our website, even if you do not have a profile with the respective provider or are not currently logged in. This information (including your IP address) is transmitted directly by your browser to a server of the respective provider (possibly in the USA) and stored there. If you interact with the plugins, for example by clicking the "Like" or "Share" button, the corresponding information is also transmitted directly to a server of the providers and stored there. The information is also published on the social network and shown to your contacts there. This serves to safeguard our overriding legitimate interests in the context of a balancing of interests for optimal marketing of our offer in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR. Purpose and scope of data collection and the further processing and use of the data by the providers as well as a contact option and your related rights and settings options to protect your privacy can be found in the providers' privacy notices: Facebook: http://www.facebook.com/policy.php Twitter: https://twitter.com/privacy Google: http://www.google.com/intl/de/+/policy/+1button.html

6. Sending review reminders by email

If you have given us your explicit consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR during or after your order, we use your email address to remind you to submit a review of your order via the review system we use.
This consent can be revoked at any time by sending a message to the contact option described below.

7. Contact options and your rights

As an affected person, you have the following rights:
* according to Art. 15 GDPR the right to request information about your personal data processed by us to the extent specified there;

* according to Art. 16 GDPR the right to request the immediate correction of incorrect or completion of your personal data stored with us;

* according to Art. 17 GDPR the right to request the deletion of your personal data stored with us, unless further processing – is necessary for the exercise of the right to freedom of expression and information; – is necessary to comply with a legal obligation; – is necessary for reasons of public interest; or – is necessary for the assertion, exercise, or defense of legal claims;

* according to Art. 18 GDPR the right to request the restriction of the processing of your personal data, insofar as – the accuracy of the data is contested by you; – the processing is unlawful, but you refuse its deletion; – we no longer need the data, but you require it for the assertion, exercise, or defense of legal claims; or – you have objected to the processing pursuant to Art. 21 GDPR;

* according to Art. 20 GDPR the right to receive your personal data that you have provided to us in a structured, commonly used, and machine-readable format or to request the transfer to another controller;

* according to Art. 77 GDPR the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters for this purpose.

If you have questions about the collection, processing, or use of your personal data, about information, correction, blocking, or deletion of data, as well as revocation of given consents or objection to a specific data use, please contact us directly via the contact details in our imprint.