Privacy Policy

privacy policy

We are pleased that you are interested in our online shop. The protection of your privacy is very important to us. Below we will inform you in detail about how we handle your data.

1. Access data and hosting

You can visit our websites without providing any personal information. Every time you access a website, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of access, the amount of data transferred and the requesting provider (access data) and documents the access. This access data is evaluated solely for the purpose of ensuring trouble-free operation of the website and improving our offering. In accordance with Art. 6 Paragraph 1 Clause 1 Letter f of GDPR, this serves to protect our legitimate interests in a correct presentation of our offering, which prevail in the context of a balancing of interests. All access data is deleted no later than seven days after the end of your visit to the website.

hosting services provided by a third party

As part of processing on our behalf, a third-party provider provides us with the services for hosting and displaying the website. This serves to protect our legitimate interests in a correct presentation of our offer, which prevail in the context of a balancing of interests. All data collected as part of the use of this website or in the forms provided for this purpose in the online shop as described below are processed on their servers. Processing on other servers only takes place within the framework explained here.
This service provider is located within a country of the European Union or the European Economic Area.

2. Data collection and use for contract processing and when opening a customer account

We collect personal data when you voluntarily provide it to us as part of your order, when contacting us (e.g. via contact form or email) or when opening a customer account. Mandatory fields are marked as such because in these cases we absolutely need the data to process the contract or to process your contact or opening the customer account and you cannot complete the order and/or open the account or send the contact without providing this data. Which data is collected can be seen from the respective input forms. We use the data you provide in accordance with Art. 6 Paragraph 1 Clause 1 Letter b of GDPR to process the contract and process your inquiries. After the contract has been fully processed or your customer account has been deleted, your data will be restricted for further processing and deleted after the tax and commercial retention periods have expired, unless you have expressly consented to further use of your data or we reserve the right to use the data in any other way that is permitted by law and about which we inform you in this declaration. You can delete your customer account at any time by sending a message to the contact option described below or using a function provided for this purpose in your customer account.

3. Data transfer

In order to fulfil the contract in accordance with Art. 6 Paragraph 1 Clause 1 Letter b of GDPR, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the ordering process, we pass on the payment data collected for this purpose to the credit institution commissioned with the payment and, if applicable, to payment service providers commissioned by us or to the selected payment service in order to process payments. In some cases, the selected payment service providers also collect this data themselves if you create an account with them. In this case, you must log in to the payment service provider with your access data during the ordering process. In this respect, the data protection declaration of the respective payment service provider applies.

4. Cookies and web analysis

In order to make visiting our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages. This serves to safeguard our legitimate interests in an optimized presentation of our offer in accordance with Art. 6 Paragraph 1 Clause 1 Letter f of GDPR, which predominate in the context of a balancing of interests. Cookies are small text files that are automatically saved on your device. Some of the cookies we use are deleted at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser the next time you visit (persistent cookies). You can find out how long they are stored for in the overview in the cookie settings of your web browser. You can set your browser so that you are informed when cookies are set and decide individually whether to accept them or to exclude the acceptance of cookies in certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find these for the respective browsers under the following links: Internet Explorer™: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies Safari™: https://support.apple.com/kb/ph21411?locale=de_DE Chrome™: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647 Firefox™ https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen Opera™ : http://help.opera.com/Windows/10.20/de/cookies.html
If you do not accept cookies, the functionality of our website may be limited.

Use of Google (Universal) Analytics for web analysis

If you have given your consent in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR, this website uses Google (Universal) Analytics, a web analysis service provided by Google LLC (www.google.de), for the purpose of website analysis. Google (Universal) Analytics uses methods such as cookies that enable analysis of your use of the website. The automatically collected information about your use of this website is usually transferred to a Google server in the USA and stored there. By activating IP anonymization on this website, the IP address is shortened before transmission within the member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. The anonymized IP address transmitted by your browser as part of Google Analytics is generally not merged with other Google data. Once the purpose no longer applies and we no longer use Google Analytics, the data collected in this context will be deleted.
Google LLC is headquartered in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Based on this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.

You can withdraw your consent at any time with effect for the future by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de . This will prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google.
As an alternative to the browser plug-in, you can click this link to prevent Google Analytics from collecting data on this website in the future. An opt-out cookie will be stored on your device. If you delete your cookies, you will be asked to give your consent again.

5. Social Media PlugIns

Use of social plugins from Facebook, Google, Twitter using the “2-click solution”

Our website uses so-called social plugins (“plugins”) from social networks. To increase the protection of your data when you visit our website, the plugins are integrated into the page using a so-called “2-click solution”. This integration ensures that when you access a page on our website that contains such plugins, no connection is established with the servers of the respective social network. Only when you activate the plugins does your browser establish a direct connection to the servers of the respective social network. The content of the respective plugin is then sent directly to your browser by the associated provider and integrated into the page. By integrating the plugins, the providers receive the information that your browser has accessed the corresponding page on our website, even if you do not have a profile with the respective provider or are not currently logged in. This information (including your IP address) is transmitted from your browser directly to a server of the respective provider (possibly in the USA) and stored there. If you interact with the plugins, for example by pressing the "Like" or "Share" button, the corresponding information is also sent directly to a server of the provider and stored there. The information is also published on the social network and displayed to your contacts there. This serves to protect our legitimate interests in the optimal marketing of our offer, which prevail within the framework of a balancing of interests, in accordance with Art. 6 Paragraph 1 Clause 1 Letter f of GDPR. The purpose and scope of the data collection and the further processing and use of the data by the providers, as well as a contact option and your rights and setting options to protect your privacy, can be found in the data protection information of the providers: Facebook: http://www.facebook.com/policy.php Twitter: https://twitter.com/privacy Google: http://www.google.com/intl/de/+/policy/+1button.html

6. Sending review reminders by email

If you have given us your express consent to do so during or after your order in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR, we will use your email address as a reminder to submit a review of your order using the rating system we use.
This consent can be revoked at any time by sending a message to the contact option described below.

7. Contact options and your rights

As a data subject, you have the following rights:
* in accordance with Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;
* in accordance with Art. 16 GDPR, you have the right to immediately request the rectification of inaccurate or completion of your personal data stored by us;
* in accordance with Art. 17 GDPR, you have the right to request the erasure of your personal data stored by us, unless further processing is necessary – to exercise the right to freedom of expression and information; – to fulfil a legal obligation; – for reasons of public interest or – to assert, exercise or defend legal claims;
* pursuant to Art. 18 GDPR, the right to request the restriction of the processing of your personal data if – you contest the accuracy of the data; – the processing is unlawful but you refuse to delete it; – we no longer need the data, but you require it to assert, exercise or defend legal claims or – you have objected to the processing pursuant to Art. 21 GDPR;
* in accordance with Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transmitted to another controller;
* according to Art. 77 GDPR, you have the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or of our company headquarters.
If you have any questions about the collection, processing or use of your personal data, information, correction, blocking or deletion of data, as well as revocation of consent granted or objection to a specific use of data, please contact us directly using the contact details in our legal notice.